Privacy Policy

Last updated: February 28, 2006

TRM Corporation knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes the TRM Corporation Online Privacy Policy (the "Privacy Policy") for this web site, www.trm.com (the "Site"). If you have objections to the Privacy Policy, you should not access or use this Site. The Privacy Policy does not govern privacy practices associated with offline activities or other TRM Corporation web sites. By visiting www.trm.com, you are accepting the practices described in this Privacy Notice.

The online ordering function, email newsletter and form functions of of www.trm.com and shop.trm.com are hosted by eROI.com. eROI.com hosts the shopping cart, ordering system, order data, and data obtained from information forms, such as newsletter signups and sales/investor information requests. eROI.com automatically collects order and form information but may only use this information to process your order or submit your request for information. You are given the option of receiving future email correspondence from TRM on information request forms. Please see the a eROI.com web site for more information about how eROI.com uses this information.

The credit card authorization function used for online purchases at www.trm.com is provided by Authorize.net. Authorize.net collects your billing and credit card information, but may only use this information to process your online payment transactions. Please see the Authorize.net Privacy Policy for more information about how Authorize.net uses this information.

What Personal Information About Customers Does www.trm.com Gather?

The information we learn from customers helps us continually improve your experience at www.trm.com. Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, enabling processing of your online orders, improving our stores, and communicating with you.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses www.trm.com. Click here to see examples of the information we receive. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at www.trm.com if we cannot recognize you, and you may be unable to complete online purchases through our site, we want you to be aware that these tools exist.
• E-mail Communications: Sometimes we send e-mail promotions or offers to www.trm.com customers. If you do not want to receive such e-mails, you can choose to opt-out of any future email communications by following the opt-out instructions included in these emails.
• Information from Other Sources: We might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive.

What About Cookies?

• Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart during online purchases.
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of www.trm.com's features, and we recommend that you leave them turned on.

Does www.trm.com Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries TRM Corporation controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Agents: We employ other companies and individuals to perform functions on our behalf. Examples include shopping cart hosting, fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
• Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that TRM Corporation, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of www.trm.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of www.trm.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

• We work to protect the security of your credit card information during transmission by using shopping cart technology that uses Secure Sockets Layer (SSL) software, which encrypts information you input.
• We do not use your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

What Choices Do I Have?

• As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such www.trm.com features as our mailing list or sales contact request forms.
• If you do not want to receive e-mail from us, you can choose to opt-out of any future e-mail communications by following the opt-out instructions included in our promotional e-mails.
• The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, you will not be able to use such important features as online ordering if you do not use cookies.

Children

www.trm.com does not sell products for purchase by children. If you are under 18, you may use www.trm.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit www.trm.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Oregon. If you have any concern about privacy at www.trm.com, please contact us with a thorough description, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. You should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us

You provide most such information when you search, buy, or communicate with customer service or sales. For example, you provide information when you search for a product; place an order through www.trm.com; communicate with us by phone, e-mail, or otherwise; or complete an online form. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; and content of e-mails to us.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; purchase history; and the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time.

Information from Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase information; search results and links, including paid listings (such as Sponsored Links from Google); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.